Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please reach out to support through the helpdesk.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. Standard shipping time for the countries covered by our delivery partners are presented below.

Canada: 2- 5 business days

United-States: dependent on international carriers.

We do accept returns in respect to the following conditions:

- The item must have been sold on our online store

- The item shouldn't have been used in any way

- The return or exchange request is made within 28 days of delivery

- The return is made within 14 days of the return or exchange request

To ask for a return, please contact Stashy Support.

We do accept exchanges and they follow the same conditions as returns

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

You can purchase on our website using a debit or credit card.

We additionally offer support for PayPal and Apple Pay

You can chose these payment methods at checkout.